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Practice · Audit

Clinical Indications Seamless Delivery: Departure and Destination Audits

A carer handing tablets to an older resident during a medicines round

In short

Departure and destination audits check that a clinical indication is added where the prescription is produced, and arrives with the medicine. At Highfield Surgery, labelling on repeat scripts was 89% in January 2004 and 100% in August 2004, against a standard of 80%, and a 2006 residential home audit found 90%.

80%

The standard set for indication labelling on repeat scripts

100%

Repeat scripts with indication labelling, August 2004

90%

Medicines labelled at a residential home (47 of 52)

Overview

Seamless delivery of clinical indications linked to prescriptions involves many parts of the healthcare process. One way this can be validated is by the use of departure and destination audits. In a hospital setting audits can be carried out by checking ward drug charts (departure audit) and then checking discharged patients medicines packets to ensure listing of clinical indications. (The destination audit). In Primary care departure audits can occur by checking repeat scripts production at the health centre and destination audits by checking medicine management listings at nursing or residential homes. Examples in primary care are shown below.

Departure Audit – Primary Care

Repeat prescriptions are checked to ensure high levels of indication labelling is occurring. The standard set is 80%. The prescription clerk checks random selection of scripts on one day every six months and determines level of indication labelling. At Highfield Surgery, a check in January 2004 showed that 89% had indication labelling and in August 2004 100% had indication labelling.

Destination Audit – Primary Care

In 2006 a visit to a residential home for learning disabled was carried out. The home had six residents, all Highfield Surgery patients, of which there were 52 prescribed medicine items. The medicines were delivered by the Boots medicines system. Forty-seven of the drugs had listed indication labelling, which gave coverage of 90%. Examples of unlabelled medicines were nutritional and also paracetamol.

Questions about this page

A check that indications are being added where prescriptions are produced. In primary care, the prescription clerk checks a random selection of repeat scripts on one day every six months; in hospital, ward drug charts are checked.

A check that the indication arrives with the medicine: in primary care by checking medicines management listings at nursing or residential homes, and in hospital by checking discharged patients’ medicine packets (see clinical indications in hospital and on discharge).

The standard set for indication labelling on repeat prescriptions is 80%. At Highfield Surgery, a check in January 2004 found 89%, and in August 2004 100%.

In 2006, a residential home with six residents, all Highfield Surgery patients, had 52 prescribed medicine items, and 47 had indication labelling, a coverage of 90%. Unlabelled items included nutritional products and paracetamol.

Next step

See what the practice found about statin compliance.

In the compliance study, average statin compliance was 93% in a practice where 85% of repeat prescriptions carried an indication.

Last reviewed

Dr Nigel Masters with a patient at Highfield Surgery

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